Hilton Garden Inn Rome Claridge

The room was decently sized and had all modern comforts. It had a decently-sized desk, a comfortable chair, and a huge television above it with 999 channels. The fridge was adequately cold, and the safe was spacious, which is not guaranteed at some hotels. The area is quiet and pleasant, with a multitude of restaurants, cafes, a large church, and public transport networks nearby. Access to the centre or the Vatican by bus took ±20 minutes.

After a couple of nights in a BnB in a new country, it was refreshing to be someplace much more familiar. The front desk staff were amazingly kind and helpful. We loved the referral to the restaurant next door with a card for free bruschetta. Yum! When checking in, we were told something about using a room card to activate the lights and power in the room, but having absolutely no context for such a thing, we were baffled when we couldn't get lights and power. A wonderful maid in the hallway helped us with much enthusiasm. In spite of neither of us being able to understand each other, we finally figured out what to do.

It is in a very quiet and a lovely residential area with restaurants in very close proximity. Although a team runs in front of the hotel, we were not bothered by the noise. You can hear the bells ringing in the church across the street, but not too early or too late in the day. The staff made sure all of our needs were met. They communicated frequently prior to our stay to insure that all necessary transportation was arranged from the cruise port on the day of our arrival, and they had taxis at the front door quickly anytime we asked.

Staff is really great and helpful, hotel is small and clean, everything is run professionally. Located in a nice neighborhood (we noticed several embassies), huge park near by. It is not crowded with tourists but is live and there is a lot of going on.

Very clean, comfortable, staff were all very friendly and great. Excellent location for Luiss University and Villa Borghese.